Who handles billing for you? How much training and education did they receive? If they are not properly certified for this job, you should consider asking them to obtain a certification or outsourcing your billing to a company that hires certified people.
It is possible to obtain a medical billing certification by completing a course. The purpose of this course is to teach people how to select the right codes to report the services offered. Certified professionals know how to follow the guidelines and legal requirements established by the government and can also abide by the requirements insurance providers want claims to follow.
In order to maintain their certification, professionals must stay up to date with new practices and codes. Trusting someone who is certified to handle your billing is the best way to make sure that up to date codes will be used when billing patients or insurance providers.
Someone who lacks experience or training with medical billing services will be far more likely to make mistakes. They might not use the entire range of billing codes offered, which could result in patients being overcharged or in your practice not collecting as much as the value of the services offered.
Trusting someone who is certified to handle medical billing should reduce the risks of errors. It is estimated that anywhere from 30 to 80% of medical bills contain errors, partially due to the fact that the medical billing system is a complex on.
You should also receive payments from insurance companies a lot faster if all the claims submitted contain the right codes. Having to deal with insurance providers can be time-consuming if you do not submit claims in the correct format.
Sending accurate bills should also improve your collection rate. Patients will be more likely to take care of their medical bills right away if they are received in a timely manner and do not contain any errors. Besides, receiving accurate bills will improve the experience you provide to patients.
You can either have some of your employees obtain a certification but keep in mind that you will have to help them receive additional training to stay up to date. You can also outsource medical billing to a specialized service. If you decide to outsource billing, do plenty of research on different companies and find out how much training they provide for their employees.